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Digital Retailing Works, But Your Processes and Tactics Must Be Solid
During the last several weeks we have provided insights on [...]
Implementing a Profitable Digital Retail Strategy for Your Dealership (Part 2)
Just buying a Digital Retail (DR) solution doesn’t mean that [...]
The Road to the Sale: Implementing Your Digital Retail Program (Part 1)
By Adam Dennis (SurgeMetrix), David Kain (Kain Automotive), and Tom [...]
You Manage What You Monitor: A Dealership Compliance Checklist That Prevents Costly Mistakes
“OH! THE PLACES YOU'LL GO!You'll be on your way up!You'll [...]
When a Sales Manager Becomes a Liability: A Real Dealership Risk Management Lesson
A Real Customer Dispute That Escalated Fast This is a [...]
Advertising Compliance Risks Dealers Can’t Afford to Ignore
Deceptive Advertising Is a Growing Regulatory Risk After customer and [...]
RV Dealer Insurance Coverage and Risk Management Essentials
Why Risk Management Matters More Than You Think What does [...]
At-Home Vehicle Sales Risks Dealers Can’t Ignore
When Car Sales Become Door-to-Door Sales Here’s an uncomplicated riddle: [...]
EEOC Racial Harassment Case Study: How a Dealership Resolved a Complaint Early
Employee Complaint and EEOC Allegations Employee Complaint on Racial Harassment [...]
New and Used Car Customer Disputes: What Dealers Should Do When Manufacturers Disable Features
https://www.theverge.com/platform/amp/2020/2/6/21127243/tesla-model-s-autopilot-disabled-remotely-used-car-update A consumer buys a used Tesla that an automotive [...]
What Are Consulting Services and When Should a Business Hire a Consultant?
Consultants provide on-going advice, counsel, and planning services for businesses. [...]
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email: tomk@bettervantagepoint.com