Call Now

BlogTom Kline2026-08-17T15:43:34+00:00

Blog & News

The Bottom Line? We Get You Out of Trouble… and Keep You Out of Trouble^SM

Free Consultation

2307, 2020

Digital Retailing Works, But Your Processes and Tactics Must Be Solid

During the last several weeks we have provided insights on [...]

207, 2020

Implementing a Profitable Digital Retail Strategy for Your Dealership (Part 2)

Just buying a Digital Retail (DR) solution doesn’t mean that [...]

1006, 2020

The Road to the Sale: Implementing Your Digital Retail Program (Part 1)

By Adam Dennis (SurgeMetrix), David Kain (Kain Automotive), and Tom [...]

1905, 2020

You Manage What You Monitor: A Dealership Compliance Checklist That Prevents Costly Mistakes

“OH! THE PLACES YOU'LL GO!You'll be on your way up!You'll [...]

605, 2020

When a Sales Manager Becomes a Liability: A Real Dealership Risk Management Lesson

A Real Customer Dispute That Escalated Fast This is a [...]

3004, 2020

Advertising Compliance Risks Dealers Can’t Afford to Ignore

Deceptive Advertising Is a Growing Regulatory Risk After customer and [...]

2804, 2020

RV Dealer Insurance Coverage and Risk Management Essentials

Why Risk Management Matters More Than You Think What does [...]

2204, 2020

At-Home Vehicle Sales Risks Dealers Can’t Ignore

When Car Sales Become Door-to-Door Sales Here’s an uncomplicated riddle: [...]

1404, 2020

EEOC Racial Harassment Case Study: How a Dealership Resolved a Complaint Early

Employee Complaint and EEOC Allegations Employee Complaint on Racial Harassment [...]

2602, 2020

New and Used Car Customer Disputes: What Dealers Should Do When Manufacturers Disable Features

https://www.theverge.com/platform/amp/2020/2/6/21127243/tesla-model-s-autopilot-disabled-remotely-used-car-update A consumer buys a used Tesla that an automotive [...]

2502, 2020

What Are Consulting Services and When Should a Business Hire a Consultant?

Consultants provide on-going advice, counsel, and planning services for businesses. [...]

Free Dealership Compliance Checklist

Wondering how your dealership measures up? Download our free World-Class Risk & Compliance Checklist to evaluate your processes across FTC compliance, cybersecurity, advertising, HR, F&I, consumer complaints, insurance, recalls, and more. Use it to identify potential risks before they become costly problems.

World-Class Risk & Compliance Checklist

51 Timber Camp Drive
RR 1, Box 608
Roseland, Virginia 22967
757.434.7656
email: tomk@bettervantagepoint.com