Navigating Risk. Solving Problems.SM
News & Blog
What Does F&I Compliance Have To Do With My New Toaster?
I recently bought a toaster. (Please hold your applause.) The [...]
Webinar – Seminar Alert! Five (5) Ways To Increase Employee Engagement, Productivity, and Retention!
What does Lady Gaga have to do with employee engagement, [...]
Clubhouse Today at 10:00 AM – Come Get Into The Tank!
The Pitch Tank, of course! Cue the music (Da na. [...]
Dealers: You Will Hear More About The Federal Trade Commission (FTC) Enforcement Actions In The Near Future
The Supreme Court unanimously ruled the Federal Trade Commission (FTC) [...]
Trust, Employees, and Lady Gaga
“Trust is like a mirror, you can fix it if [...]
How The Humble Hoodie Can Help Dealers With Risk Mitigation & Compliance
Who has a favorite hoodie? ❤️ Everyone, right? ? Please: [...]
Wait, I Can Get In Trouble For That? Starting Today, Check Out the #KPICafe Interview With Tom Kline of Better Vantage Point
Check it out, check it out! Do lots of shots [...]
“Wait, I Can Get In Trouble For That?” A Shot Of Truth With Dane Saville of the KPI Cafe!
A Shot Of Truth! Here’s 60 seconds about dealer advertising [...]
Tom Kline Is On The Car Guy Coffee Webcast! (Let’s Solve Dealership Problems!)
Pull up a chair and your cup o' coffee and [...]
How Many Different Ways Can You Get In Trouble At Your Dealership? Plenty!
How Can You Get In Trouble At Your Dealership? To [...]
BREAKING NEWS!
From the bright lights of Times Square... Now that's a [...]
New Webinar! First Time Buyers: Strategies to Build Trust and De-escalate Problems at Noon on March 23
The Mike Molino RV Leaning Center and Better Vantage Point [...]
It’s Time. It’s That Time… Time To Descale Your Coffee Maker. ☢️
It is time. It’s that time. Time to descale your [...]
How Is Cereal For Dinner Connected To Automotive Advertising?
I like cereal for dinner. I do. Sometimes, I [...]
How To Start A Compliance Management System (CMS) At Your Dealership
MVDB February 2021 You are about to get more bosses. [...]
“Tom Told Me I Have Ugly Kids”
“Tom told me I have ugly kids.” What…huh, wait! I [...]
Handling A Dispute Like a Pro (Part 1 of 2)
Conflict? Customer problem? Dispute? Need to conclude it? Here’s a [...]
Online Reputation Management – A Pro Tip On How To Ask Customers To Modify Their Reviews
Online Reputation Management - A Pro Tip On How To [...]
Jason Harris of “Strategy With Jason” and “Strategy Mob” interviews Tom Kline of Better Vantage Point
Jason Harris of "Strategy With Jason" and "Strategy Mob" interviews [...]
Should Car Dealers Check Their Used Inventory For Recalls?
Should Car Dealers Check Their Used Inventory For Recalls? Are [...]
Step By Step Guide On Dealing With Buyer’s Remorse For RV and Car Dealers
Step By Step Guide On Dealing With Buyer's Remorse For [...]
Plaintiff Lawyer Yo-Yo Allegations Against Car Dealers & RV Dealers and How To Stop Them Cold! (Protect Yourself)
Plaintiff Lawyer Yo-Yo Allegations Against Car Dealers & RV Dealers [...]
Harmful Dealership Advertising: The Lollipop 1 Model
Would you ever give a little child a lollipop and [...]
But White Socks Are Outdated Now, Just Like Some Business Practices.
White socks with a suit? Outdated. Fun to laugh at [...]
I Simply Get to the Bottom of Things and See Things Differently.
I stir my coffee with a knife. Why, you may [...]