Blog & News
The Bottom Line? We Get You Out of Trouble… and Keep You Out of TroubleSM
Doing the Right Thing When No One Is Watching
Do you stop at stop signs on private property? [...]
Paying Attention to Small Things Before They Become Big Problems
There's a natural order to the universe. For example, [...]
These Are a Few of My Unfavorite Things and Why Litigation Holds Matter
(Sing with me here…) “Gossip and taxes and unpleasant [...]
It Can Happen to You in the Auto Business
“It Can Happen To You, It Can Happen [...]
What’s Wrong With You and Your Processes
Do you store your Tupperware lids actually sealed “on” [...]
Omne Trium Perfectum
And today, a message in Latin about “threes.” Omne trium [...]
Behind On Curtailments? Cash Flow Issues? What’s Your Plan?
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The Barf Bag: U.S. Patent 7,041,042 and What It Teaches About Dealership Risk
Recently, I was traveling on Something-or-other Airlines, (as I often [...]
Clean Sheet Day and the Cost of Dirty Compliance
Raise your hand if you love clean sheet day! ✋🏻 [...]
Risk Protection Is Not the Place to Cut Corners
Do you prefer single ply or double ply toilet paper? [...]
Aftermath Services
This is going to start as grim. It gets better. [...]
Solving Problems and How To Avoid Trouble From the Federal Trade Commission (FTC)
Good afternoon everyone. I want to talk about problems. Uh, [...]
How to Start a Dealership Compliance Program Step by Step
How to Start a Dealership Compliance Program Step by Step [...]
What Is Corporate Governance: Wash, Rinse, Repeat
What Is Corporate Governance: Wash, Rinse, Repeat What is corporate [...]
Introducing An Early Efforts Compliance and Risk Program (Or In This Case, A Club)! The Octopus Club!
🐙 Managing and owning a dealership can feel like [...]
Your Baby’s Ugly (And That’s Fixable)
There, I said it. Well…actually…it’s what a client [...]
What To Expect When You’re Inspected
What to expect when you’re inspected… Please come join us [...]
Complimentary Compliance Training Materials
Click here for the CFPB accompanying diagram: Regulatory Oversight Training [...]
Understanding Risk and the Two Biggest Threats Facing Dealerships
Uncertainties can manifest themselves into real problems and potentially destabilize [...]
A Road Map To The Gramm Leach Bliley Act (GLBA) Regulations
BVP GLBA Regulations Update V22WG November 2022 Dealers and [...]
Sell More Units by Managing Online Complaints the Right Way
I’ll bet you one dollar ($1.00) you have this issue, [...]
Twenty Questions Every Dealership Owner Should Answer
Answers these questions honestly: The First Ten Questions That [...]
A Better Way to Gain Control Over Dealership Insurance Renewals
I’ll be in trouble with my wife if she finds [...]
What Happens When Regulators Become Your Customer Service Team
Three super-large dealership groups are trying it! Here’s how [...]
Learning Your Insurance Before It Fails You
Insurance! (Insert full eyeball roll here. That's why I inserted [...]
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