Navigating Risk. Solving Problems.SM
News & Blog
My gift to you…🎁
I have four (4) slots available this week. 📅 [...]
FTC Investigates Two Illinois Car Dealers March 29 2023
What would you do if you had to produce: * [...]
A Quick Chat About Dealership Open Lot Coverage aka Physical Damage Coverage, Or ADPD (Auto Dealers Physical Damage). 💡
What is an aggregate and why do you need one? [...]
What Is Risk and What Are the Two of the Biggest Risks At A Dealership?
Uncertainties can manifest themselves into real problems and potentially destabilize [...]
Problems? Can’t Sleep?
Having one of those “near death” experience right now? [...]
A Road Map To The Gramm Leach Bliley Act (GLBA) Regulations
BVP GLBA Regulations Update V22WG November 2022 Dealers and [...]
Sell More Units, Have Happier Customers (i.e. How To Manage Your Internet Complaints)
I’ll bet you one dollar ($1.00) you have this issue, [...]
10 + 10 = Exposure for Your Auto Dealership
Answers these questions honestly: Do you have a Compliance [...]
New Gramm Leach Bliley (Safeguard) Regulations Due December 9, 2022
Please allow me to help you here. You are [...]
The Best Parking Lot Strategy
I’ll be in trouble with my wife if she finds [...]
Please Come Visit Me In My Office
Please come visit me in my office! 😁 Travel [...]
Protect and Safeguard Your Auto or RV Dealership Now
Protect yourself and your dealership 💪🏻 from anything which might [...]
Kline Brings 100 Year of Family Tradition To Consulting With Auto Dealers
My family’s been in the car business almost 100 years. [...]
What Does A Lawsuit Against An Auto Dealership Look Like?
Problems arrive at dealerships on two legs. 🙍 They arise [...]
Dealers: Stay Out Of Court!
Good processes and procedures 👍🏻 can keep you profitable and [...]
Time to Level Up With Melanie Borden!
How do you stop problems in your business before [...]
Let The Government Be Your Customer Service Department!
Three super-large dealership groups are trying it! Here’s how [...]
Exit Interviews Are A Vital Part of Risk Mitigation At Dealerships (Listen In and Find Out “Why”)
With employee retention being the future of our businesses, [...]
Everyone Is Always Reaching Into the Dealer’s Pocket. That Stops Now! (Join Me At the Automotive Intelligence Summit!)
Everyone is always reaching into the dealer’s pocket. 💸 That [...]
Wait, I Can Get in Trouble for That?
Click HERE to listen! This week's KPI [...]
Experience Counts: Almost 100 Years In The Car Business!
My family has been in the car business quite a [...]
The Gramm Leach Bliley New Safeguards Regulations Deadline Is December 2022
DEADLINE: December, 2022 👇🏻 Be careful! ⚡ The update to [...]
Use Proper Documentation When The Dealership Buys A Vehicle From A Customer To Prevent Problems, Aggravation, and Money
Protect yourself! To mitigate problems, dealers should have a specific [...]
I Hope You’ll Learn With Me!
Insurance! (Insert full eyeball roll here. That's why [...]