As a business owner/dealer, you have an obligation to protect customers’ personal information. This is called “personally identifiable information” or “PII.” This includes names, addresses, social security numbers, and dates of birth.

 

Consider having a written corporate data breach response plan so all employees know what to do in case of a detected or “known” breach. Employees should be trained on cyber security regularly, which should include discussions on password protection, phishing, and other issues related to keeping this vital information away from “the bad guys.”

 

Click HERE to watch a short video.

 

If you would like a Word copy of a Data Breach Response Plan, please reach out to me and I would be happy to provide it to you for you at no charge.