Expert Dispute Resolution of
Complaints, Investigations and
Lawsuits

Legal disputes are a major issue that dealership owners face on an on-going basis.

Disputes can include:
Lawsuits • Arbitrations • Mediations • Regulatory Inquiries
• EEOC Charges & Investigations • EECO Complaints & Mediations

Disputes come to you in three forms:

Two-legged problems like customers and employees, and media challenges such as misleading advertising claims or bad social media reviews. They can distract you from your business, eat up time and cost you plenty if they aren’t handled right.

In nearly 1,000 dispute cases, we were able to resolve all but a few out of court.
Those few that were in court were adjudicated at significantly lower amounts.

Here’s How We Handle the Distraction of Disputes—
and Help You Get Back to Business.

Step 1 – Get The Facts: Research and Interviews

Before you can attempt resolution, the facts must come out. We roll up our sleeves and go to work reviewing the paperwork and personnel files. Based on those, we start the interview process to uncover the facts that will come out later in the legal process.

Your Lawyer’s Job is to Exploit the Facts to Your Benefit.

Step 2 – Create A Risk Analysis and Dispute Strategy

You want to know the facts early on, so we can do a Risk Analysis—and you can take an informed and empowered position in the dispute. Then we create a detailed strategy on how to get the dispute resolved. All of this is done in conjunction with your lawyer.

We Make It Easier For Your Lawyer to Do a Better Job.

Step 3 – Stay the Course Until the Dispute is Resolved

We are the very definition of Tenacious on your behalf: Persistent in a position, principle, or course of action and determined to achieve success. We stay with you and your lawyer every step of the way until the dispute is resolved to the best possible outcome.

Smart Lawyers and Clients Love Working With Us.

Step 4 – Provide Support to Prevent Future Disputes

You’re out of pain and back to business. What policies, personnel and procedures need to be put into place to prevent this same kind of dispute from happening again? We can support you on a regular basis, coach your employees and do follow-up audits to assure success.

Here’s The Bottom Line:
We Get You Out of Trouble… and Keep You Out of Trouble.^SM