Dealer Best Practices: Here’s a print-and-go document that you can use for training both your Sales Managers and your Sales Agents. Consider training them bi-weekly on different topics. These sessions will prevent problems (before they happen) and mitigate your risk.
Credit Applications, Lender Rules, and Dealer Agreements
Tom Kline is a dealership risk mitigation expert based in Virginia. He may be reached at tomk@bettervantagepoint.com.
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