Innovation Without Protection: Why Compliance Matters More Than You Think
Manna, H2Go, Copco, Zojirushi…  Any ideas what these have [...]
Quiet Consistency: Why Everyday Work Matters at a Dealership
My wife and I have a neighborhood owl. Well, it’s [...]
How Can Birds See in the Rain, and What That Teaches Dealerships About Compliance Visibility
 Am I the only one who thinks of these [...]
Acting Fast When Problems Appear
  This is how I run my life as [...]
Doing the Right Thing When No One Is Watching
 Do you stop at stop signs on private property? [...]
Paying Attention to Small Things Before They Become Big Problems
There's a natural order to the universe. Â For example, [...]
These Are a Few of My Unfavorite Things and Why Litigation Holds Matter
 (Sing with me here…) “Gossip and taxes and unpleasant [...]
It Can Happen to You in the Auto Business
  “It Can Happen To You, It Can Happen [...]
What’s Wrong With You and Your Processes
 Do you store your Tupperware lids actually sealed “on” [...]
Omne Trium Perfectum
And today, a message in Latin about “threes.” Omne trium [...]