What Does F&I Compliance Have To Do With My New Toaster?
I recently bought a toaster. (Please hold your applause.) The [...]
Step By Step Guide On Dealing With Buyer’s Remorse For RV and Car Dealers
Step By Step Guide On Dealing With Buyer's Remorse For [...]
Plaintiff Lawyer Yo-Yo Allegations Against Car Dealers & RV Dealers and How To Stop Them Cold! (Protect Yourself)
Plaintiff Lawyer Yo-Yo Allegations Against Car Dealers & RV Dealers [...]
Harmful Dealership Advertising: The Lollipop 1 Model
Would you ever give a little child a lollipop and [...]
We Are Being Published Again!
Better Vantage Point was recently consulted to write an article [...]
Upset and Pissed Customers – How Dealerships Should Respond
Dealer Best Practices: Online reputation management means responding with a [...]
Beautiful
When everything runs smoothly, it’s beautiful. But the opposite of [...]
Credit Applications, Lender Rules, and Dealer-Lender Agreements
Dealer Best Practices: Here's a print-and-go document that you can [...]
Should Employee Handbooks (Guidebooks) Be Digitized?
A dealer asked me if he should upload his Employee [...]
You Manage What You Monitor
“OH! THE PLACES YOU'LL GO!You'll be on your way up!You'll [...]