Navigating Risk. Solving Problems.SM
News & Blog
A Digital Retail Checklist Is In The News As Published By The CBT Automotive Network
The CBT Automotive Network just published our most recent article: [...]
We Are In The News!
The CBT Automotive Network has published our article entitled Road [...]
Road to the Sale – The Digital Retail Checklist (Part 1)
by Adam Dennis (SurgeMetrix), David Kain (Kain Automotive), and Tom [...]
Road to the Sale… Selling in the Age of COVID
by Adam Dennis (SurgeMetrix), David Kain (Kain Automotive), and Tom [...]
You Manage What You Monitor
“OH! THE PLACES YOU'LL GO!You'll be on your way up!You'll [...]
Good-Bye, Mr. Sales Manager (Who Should Be Gone Anyway Because He Creates Too Many Problems)
This is a real letter of a real dispute from [...]
A View From Here
After customer and employee problems - both are a catalyst [...]
Recreational Vehicle (RV) Insurance Needs: A Helpful List
What does risk management have to do with the cracked [...]
Here is $20, Please Go Away
Here’s an uncomplicated riddle: Why are vacuum cleaner salesmen and [...]
EEOC Case Study On Racial Harassment
Employee Complaint on Racial Harassment EEOC Complaint Settled at First [...]
Brand New, Used Car Customer Problems In The Marketplace. What’s A Car Dealer To Do?
https://www.theverge.com/platform/amp/2020/2/6/21127243/tesla-model-s-autopilot-disabled-remotely-used-car-update A consumer buys a used Tesla that an automotive [...]
What Are Consulting Services? When Should I Use A Consultant?
Consultants provide on-going advice, counsel, and planning services for businesses. [...]
