Navigating Risk. Solving Problems.SM
- Concerned about a lawsuit?
- Received a notice from a regulatory agency?
- Want ways to lower your risk?
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(757) 434-7656
Over the Past 30 Years…
Tom has successfully concluded nearly 1,000 customer and employee complaints / lawsuits for the #1 Chevrolet dealership in Virginia. As an innovative expert in dealership dispute resolution, compliance and risk mitigation, Tom’s unique results-driven methods for customer / employee complaints, compliance and risk bring fast and successful results.
A Proud Family Legacy in Dealerships
Tom’s Grandfather Irving Kline, founded Kline Chevrolet almost 100 years ago, in 1926. The business was originally founded on the values of courtesy and fairness.
Since then, the Kline family has been a prominent part of the Virginia automotive dealership industry. Tom’s uncle and father joined Irving, and worked in the family business. In 1964, Tom’s father, Richard, purchased Clark Chevrolet, which became RK Chevrolet in Virginia Beach.
Tom’s brother Bob joined the family business, followed by Tom… and they gradually became part owners. Over the following decades, they worked with their father to build the largest Chevrolet dealership in Virginia. During that time, the family added additional franchises to the dealership, including:
Buick • Daihatsu • Kawasaki • Lotus • Peugeot • Piaggio • Subaru • Toyota • Vespa • Volkswagen • Volvo
So, Tom and his family have experience with a wide array of dealership brands.
Comprehensive Experience in Every Department
Like many people beginning a career in dealerships, Tom started as a lot porter. Over the years, he has worked in every department of a major dealership, including Advertising. Based on his education and innate talents, he rose to handle disputes, compliance and risk mitigation. Tom worked closely with his in-house attorneys, managing them to successfully handle thousands of cases and incidents.
Today, Tom and the Better Vantage Point team are working with dealership owners throughout Virginia and across the country to resolve disputes, compliance issues and risk mitigation in a fast, thorough, and cost-effective manner.
